Ticketing Associate
ATI Business Group
Lokasi
Central Jakarta, DKI Jakarta
Tipe kerja
On-site
Gaji
-
Deskripsi pekerjaan
Responsibilities:
- Issue and reissue tickets
- Keep productivity benchmark and accuracy as per team’s minimum standard
- Carefully follow instructions and pre-established guidelines to perform assigned tasks
- Ensure that all work is processed according to the team’s minimum standard
- Report any issues or system limitations to the direct supervisor
Tanggung jawab
Responsibilities:
- Issue and reissue tickets
- Keep productivity benchmark and accuracy as per team’s minimum standard
- Carefully follow instructions and pre-established guidelines to perform assigned tasks
- Ensure that all work is processed according to the team’s minimum standard
- Report any issues or system limitations to the direct supervisor
Kualifikasi
Qualifications:
- Fresh graduate - Minimum Diploma 3 qualification from any major; vocational school graduates in tourism welcome to apply
- Excellent communication skills in English (written and spoken)
- Excellent analytical and numerical skills
- Preferably with work experience in airlines or travel industries, particularly as ticketing staff (1 year of GDS experience with Sabre, Amadeus, Galileo, etc.)
- Willingness to work at both Central Jakarta and BSD City
- Ability to work flexible hours, including rotating shifts on a 24/7 schedule
