Senior Service Consultant North Jakarta Area
EF EFEKTA English for Adults
Lokasi
Jakarta Utara, DKI Jakarta
Tipe kerja
On-site
Gaji
Negotiable
Deskripsi pekerjaan
Key Responsibilities:
- Drive branch service team to hit their individual and branch targets for student renewals, referrals, and active attendance.
- Supervise Service Consultant team to ensure daily service standards are met and resolve student complaints effectively.
- Organize branch events and activities to keep students engaged and happy with their learning experience.
- Track team performance and provide regular updates to the Branch Manager and Management.
- Work closely with the Sales and Academic teams to ensure smooth daily branch operations.
Tanggung jawab
No responsibilities listed in the provided text.
Kualifikasi
Qualifications:
- 3–5 years in Customer Service, Sales, or Account Management.
- Proven experience leading a team or supervising team to reach business targets.
- Preferably with minimum intermediate level
- Minimum Bachelor’s Degree or equivalent professional experience.
Persyaratan
Pendidikan: 550
Pengalaman: 200