Reconciliation Senior Associate

Deskripsi pekerjaan

Data Management, Validation and Integrity 

• Pull and load daily statement from provider, partners, and internal transaction details 
• Execute rigorous daily, weekly, and monthly reconciliation protocols 
• Design and optimize the framework for daily, weekly, and monthly reconciliation protocols 
• Lead end to end Cash Flow & Fund Movement Analysis to monitor the end-to-end lifecycle of fund movements 
• Proactively troubleshooting unsettled or stuck transactions and initiating immediate escalation paths to technical or financial stakeholders to ensure resolution within defined Service Level Agreements 
• Addressing anomalies and discrepancies per transaction using proper channel 
• Translate historical transaction pattern and behaviors into beneficial information 
• Open and follow up tickets with provider, partners, merchant, both internal and external counterparties on discrepancies 
• Prepare daily recon dashboard and exception report to the lead 
• Provide transaction data needed from counterparties 
• Support data for internal and external Audit 

Dispute Management 

• Conduct root cause analysis to investigate any transaction dispute 
• Liase with internal departments and external stakeholders to ensure smooth financial operations and resolve escalated issues 
• Provide transaction data requested from counterparties 
• Support data for internal and external Audit 

Margin and Fee Calculation 

• Conduct rigorous validation of margin applications and service fee calculations to ensure that client billings reflect current contractual terms and negotiated discounts 

Financial Reporting and Month end Close 

• Provide Finance team with accurate transaction amount for financial month end closing 

Process Optimization 

• Identify manual bottlenecks in the daily/weekly reconciliation cycles and lead the transition toward automated solutions 

Procedure Administration and Governance 

• Author and maintain the Standard Operating Procedures (SOPs) for all reconciliation activities and ensure it is updated 

Tanggung jawab

Data Management, Validation and Integrity 

• Pull and load daily statement from provider, partners, and internal transaction details 
• Execute rigorous daily, weekly, and monthly reconciliation protocols 
• Design and optimize the framework for daily, weekly, and monthly reconciliation protocols 
• Lead end to end Cash Flow & Fund Movement Analysis to monitor the end-to-end lifecycle of fund movements 
• Proactively troubleshooting unsettled or stuck transactions and initiating immediate escalation paths to technical or financial stakeholders to ensure resolution within defined Service Level Agreements 
• Addressing anomalies and discrepancies per transaction using proper channel 
• Translate historical transaction pattern and behaviors into beneficial information 
• Open and follow up tickets with provider, partners, merchant, both internal and external counterparties on discrepancies 
• Prepare daily recon dashboard and exception report to the lead 
• Provide transaction data needed from counterparties 
• Support data for internal and external Audit 

Dispute Management 

• Conduct root cause analysis to investigate any transaction dispute 
• Liase with internal departments and external stakeholders to ensure smooth financial operations and resolve escalated issues 
• Provide transaction data requested from counterparties 
• Support data for internal and external Audit 

Margin and Fee Calculation 

• Conduct rigorous validation of margin applications and service fee calculations to ensure that client billings reflect current contractual terms and negotiated discounts 

Financial Reporting and Month end Close 

• Provide Finance team with accurate transaction amount for financial month end closing 

Process Optimization 

• Identify manual bottlenecks in the daily/weekly reconciliation cycles and lead the transition toward automated solutions 

Procedure Administration and Governance 

• Author and maintain the Standard Operating Procedures (SOPs) for all reconciliation activities and ensure it is updated 

Kualifikasi

• 3–5 years of experience in corporate operations, corporate banking, or financial operations in fintech or bank  
• Hands-on experience with bank reconciliation, cash management, and payment processing 
• Extremely meticulous and process-driven — able to spot discrepancies in large data sets and flag issues proactively 
• High sense of urgency — comfortable operating at a fast pace with tight daily deadlines 
• Proficient in Excel / Google Sheets for reporting and data management 
• Strong written communication skills — able to write clear, structured SOPs and reports 
• Comfortable working in a startup/scaleup environment with evolving processes