Marketing Operation & Services Analyst

Deskripsi pekerjaan

1. Marketing Operational Management

• Manage and monitor daily operational activities to ensure marketing products run smoothly and efficiently.
• Implement corrective actions to improve efficiency, product performance, and operational reliability across marketing activities.

2. Marketing Process Improvement

• Identify operational issues and opportunities for improvement within existing processes.
• Develop, maintain, and improve operational procedures and documentation.
• Collaborate with cross-functional teams to improve operational workflows and system processes.

3. Data Analysis & Strategic Insights

• Analyze operational and marketing data to identify trends, performance gaps, and improvement opportunities.
• Generate insights and reports to support strategic and operational decision-making.
• Provide data-driven recommendations to management and campaign owners to improve performance and outcomes

Kualifikasi

• Bachelor’s degree in Marketing, Business, Data, or a related field.
• Experience as a Marketing, Operations, or similar role, preferably in e-money or financial services industry.
• Experience in managing partner relationships and executing activation or engagement activities.
• Familiarity with customer experience and engagement strategies.
• Experience with data analysis tools (e.g. Excel, SQL, Power BI) will be a plus

Skills

• Creative and analytical mindset.
• Problem-solving and data interpretation skills.
• Proficiency in data analysis and visualization.
• Excellent communication and presentation skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively within a team.