IT Functional Consultant
PT InMotion Inovasi Teknologi
Lokasi
Central Jakarta, DKI Jakarta
Tipe kerja
On-site
Gaji
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Deskripsi pekerjaan
- Collaborate with PM and Sales team related to the scope of work and project timeline
- Deliver the scoped of work to the customer according to the requirements (either chatbot or omnichannel)
- Deploy conversational chat, including FAQ, Dialog, SDK or process flow
- Providing consultations and suggestions for customer issues related to chatbot and omnichannel
- Be a bridge between the customer with the support team and product team, related to bugs found
- Conduct training to customers for each project, both chatbot and omnichannel
- Perform troubleshooting to find clue relate to an issue and bug before it is forward to the product team and support team
- Give suggestions for enhancing parts that are felt to be improved based on reality in the field
Kualifikasi
- Candidate must possess at least a Bachelor's Degree, Computer Science or Information Technology, Engineering (Computer or Telecommunication) or equivalent and have a min 1-2 years experience
- Have good Excel skills
- Have an experience as a consultant trainer
- Fast learner and have encouragement to learn new technology
- Team player and willing to work under pressure
- Good interpersonal and communication skills and work attitude
