IT Branch Support Division Executive

Deskripsi pekerjaan

Daily Transaction Processing

• Process and update daily Stock Check (SC) and SC VIP transactions in accordance with established SOPs
• Process daily stock transfer requests and ensure completion within agreed timelines
• Verify completeness and accuracy of supporting documents before processing transactions.
• Monitor daily transaction status and follow up on outstanding items until closure.
• Ensure all transactions are processed accurately and within the required SLA.

Ad-hoc Operational Activities

• Process Barcode Exchange (BEX) requests and maintin supporting documentation.
• Support transaction processing related to Store Closed activities.
• Handle and resolve Wrong Label Issue requests.
• Support store migration activities, including data validation and post-migration updates.
• Process inventory adjustments related to Police Report (PLC) cases.
• Process Write Off (WOF) and Inactive SKU requests based on approved documentation.
• Process TF Commit-In and Remove Commit-In requests accurately.
• Process approved Write Off Below Cost transactions in compliance with company procedures.

Monitoring and Reporting

• Conduct Weekly reviews of store stock movement to identify unusual patterns or discrepancies.
• Prepare and maintain transaction logs, status trackers, and operational reports.
• Highlight abnormalities and escalate issues requiring further investigation.
• Provide periodic updates and reports to supervisors and management.

Documentation and Compliance

• Maintain complete and organized records of all processed transactions.
• Ensure all activities comply with company SOPs, approval and internal controls.
• Support internal and external audit requirements by providing supporting documentation.
• Maintain proper filling and document retention practices.

Coordination and RTM Liaison

• Act as the first point of contract for operationl matters within the assigned scope.
• Liaise with Retail Dept regarding transaction clarifications, issue resolution, and operational guidance during the transition period.
• Coordinate with Stores, RTM Center, Warehouse Operations and other stakeholders to ensure timely completion or requests.
• Follow up on pending cases and communicate progress updates to relevant parties.
• Escalate unresolved issues to supervisors and RTM where necessary.
• Support knowledge transfer activities between RTM and the Indonesia team.

Tanggung jawab

Daily Transaction Processing

• Process and update daily Stock Check (SC) and SC VIP transactions in accordance with established SOPs
• Process daily stock transfer requests and ensure completion within agreed timelines
• Verify completeness and accuracy of supporting documents before processing transactions.
• Monitor daily transaction status and follow up on outstanding items until closure.
• Ensure all transactions are processed accurately and within the required SLA.

Ad-hoc Operational Activities

• Process Barcode Exchange (BEX) requests and maintin supporting documentation.
• Support transaction processing related to Store Closed activities.
• Handle and resolve Wrong Label Issue requests.
• Support store migration activities, including data validation and post-migration updates.
• Process inventory adjustments related to Police Report (PLC) cases.
• Process Write Off (WOF) and Inactive SKU requests based on approved documentation.
• Process TF Commit-In and Remove Commit-In requests accurately.
• Process approved Write Off Below Cost transactions in compliance with company procedures.

Monitoring and Reporting

• Conduct Weekly reviews of store stock movement to identify unusual patterns or discrepancies.
• Prepare and maintain transaction logs, status trackers, and operational reports.
• Highlight abnormalities and escalate issues requiring further investigation.
• Provide periodic updates and reports to supervisors and management.

Documentation and Compliance

• Maintain complete and organized records of all processed transactions.
• Ensure all activities comply with company SOPs, approval and internal controls.
• Support internal and external audit requirements by providing supporting documentation.
• Maintain proper filling and document retention practices.

Coordination and RTM Liaison

• Act as the first point of contract for operationl matters within the assigned scope.
• Liaise with Retail Dept regarding transaction clarifications, issue resolution, and operational guidance during the transition period.
• Coordinate with Stores, RTM Center, Warehouse Operations and other stakeholders to ensure timely completion or requests.
• Follow up on pending cases and communicate progress updates to relevant parties.
• Escalate unresolved issues to supervisors and RTM where necessary.
• Support knowledge transfer activities between RTM and the Indonesia team.

Kualifikasi

• Minimum Bachelor Degree in Business Administration, Accounting, Information Systems, Supply Chain or related fields.
• Fresh graduates are encouraged to apply.
• Experience in retail administration, inventory operations, or data entry will be an advantage.
• Basic understanding of retail inventory and stock movement processes.
• Proficient in Microsoft Excel
• Strong attention to detail with high accuracy in data processing.
• Able to work under pressure and manage multiple priorities.