IT Application Support

PT Midas Daya Teknologi

Lokasi

Jakarta, DKI Jakarta

Tipe kerja

On-site

Gaji

Negotiable

Deskripsi pekerjaan

Key Responsibilities

Ensure System Stability: Proactively monitor application performance and health. Respond swiftly to incidents and alerts to minimize downtime and prevent operational disruptions.
Diagnose & Resolve Issues: Perform root cause analysis and troubleshoot complex application-related problems. Implement effective solutions to restore services with minimal business impact.
Support Change Management: Assist in the deployment of application updates, patches, and enhancements following structured release plans to ensure smooth implementation.
Optimize Performance: Identify, analyze, and resolve performance bottlenecks and inefficiencies to improve overall application reliability and user experience.
Documentation & Compliance: Maintain meticulous records of all incidents, changes, solutions, and process improvements. Ensure all activities adhere to strict banking regulations and internal IT policies.

Tanggung jawab

Kualifikasi

Qualifications & Experience

Professional Experience: Minimum of 4 years of hands-on experience in a similar application support or production support role.
Database Expertise: Strong proficiency in querying, managing, and troubleshooting Oracle databases and/or MySQL.
Operational Availability: Must be available and committed to participating in a 24/7 on-call standby rotation. This includes coverage during major public holidays (e.g., Eid al-Fitr, Christmas) and a willingness to work weekends and night shifts as required by business needs.
Work Ethic & Aptitude: Ability to thrive in a fast-paced, support-driven environment. Must demonstrate flexibility, resilience, and a strong sense of ownership over issues and systems.
Technical Competencies: Practical experience with shell scripting (Bash/Shell) and familiarity with connectivity tools such as PuTTY and WinSCP. Strong analytical and logical reasoning skills are essential for effective problem-solving.

Keahlian

Tentang PT Midas Daya Teknologi

Information Technology / IT

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation. Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector. We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking). Perks and Benefits: Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values into everyday practices, which makes feel like home. PT Midas is growing. If you are passionate, fun and live for breakthrough ideas, consider joining our team. • Competitive salary in market • Supportive teammates • Health insurance benefits • Social Security • Self-development activities that support careers • Flexible working hours • Broaden your knowledge in new technology