Hospitality & Service Exellence Instructor

Deskripsi pekerjaan

1. Deliver hospitality and service excellence training programs in accordance with the LPK curriculum.
2. Conduct classroom instruction and practical training in hospitality operations and guest service standards.
3. Teach hospitality service procedures, grooming standards, workplace etiquette, and customer services excellence.
4. Guide students in understanding workplace culture, professionalism and international hospitality standards.
5. Monitor, assess, and evaluate student performance and competency development.
6. Provide coaching and mentoring to prepare students for employment opportunities in the hospitality industry.
7. Develop and continuously improve training materials, lesson plans, and instructional methods.
8. Ensure training activities comply with Occupational Health and Safety (OHS/K3) standards.
9. Prepare training reports and student progress evaluations.
10. Support the development of students' communication skills, service mindset, and professional behavior.

Kualifikasi

S1, D3; Manajemen Perhotelan, Pariwisata, Pariwisata dan Perhotelan